Insurance & Billing

Understanding accepted insurance makes a counseling journey smoother and more affordable.

Billing transparency and open dialogue are core to our practice.

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Why Insurance Matters

Insurance plays a crucial role in making counseling services accessible to everyone.

By covering a significant portion of the costs, insurance ensures that clients can focus on their mental health and well-being without the added stress of financial burdens. We believe everyone deserves access to quality mental health care, and accepting a wide range of insurances helps us achieve that goal.

INSURANCE FAQS

Q: DOES MY INSURANCE COVER COUNSELING SERVICES?

A: Most insurance plans cover counseling services, but coverage can vary. It’s best to check with your insurance provider to understand your specific benefits.

Q: HOW DO I FILE A CLAIM FOR COUNSELING SERVICES?

A: To file a claim, you typically need to submit a claim form along with an itemized bill from your counseling sessions. Your insurance provider can guide you through the process.

Q: DO I NEED A REFERRAL TO SEE A COUNSELOR?

A: Some insurance plans require a referral from your primary care physician, while others do not. Check with your insurance provider to see if a referral is necessary.

Q: WHAT IF MY INSURANCE DOESN’T COVER COUNSELING?

A: If your insurance doesn’t cover counseling, we offer competitive self-pay rates and can discuss payment plans to make our services accessible to you.

Q: CAN I USE MY HSA OR FSA FOR COUNSELING SERVICES?

A: Yes, you can use your Health Savings Account (HSA) or Flexible Spending Account (FSA) to pay for counseling services. Be sure to keep your receipts for reimbursement.

Q: HOW DO I KNOW IF MY COUNSELOR IS IN-NETWORK?

A: You can check with your insurance provider or contact us directly to see if our counselors are in-network with your insurance plan.

Accepted Insurance

  • Blue Cross Blue Shield
  • Cigna/Evernorth
  • United Health 
  • Medicare 
  • Blue Cross Blue Shield HMO associated with Pathways: Fox Valley Medicine Site #199, Amita Health Site #506, 197, 488, 496, 494, 499, 498, 500, 497
  • Humana 
  • Comp Psych

Billing

For questions or concerns about statements contact our billing company HuTech.

Hours:
Monday – Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 3:30 PM

Phone: 630-285-1530 | Email: info@hutech.net

Questions about insurance?

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Most insurance accepted; including Medicare and HMO Plans

Contact

(630) 473-3971

LOCATIONS

SOUTH NAPERVILLE

2132 Deep Water Lane
Suite 104, Suite 212 B
Naperville, Illinois 60564

NORTH NAPERVILLE

1250 N. Mill Street
Suite 101
Naperville, IL 60563

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