Insurance & Billing
Understanding accepted insurance makes a counseling journey smoother and more affordable.
Billing transparency and open dialogue are core to our practice.
Why Insurance Matters
Insurance plays a crucial role in making counseling services accessible to everyone.
By covering a significant portion of the costs, insurance ensures that clients can focus on their mental health and well-being without the added stress of financial burdens. We believe everyone deserves access to quality mental health care, and accepting a wide range of insurances helps us achieve that goal.
INSURANCE FAQS
Q: DOES MY INSURANCE COVER COUNSELING SERVICES?
A: Most insurance plans cover counseling services, but coverage can vary. It’s best to check with your insurance provider to understand your specific benefits.
Q: HOW DO I FILE A CLAIM FOR COUNSELING SERVICES?
A: To file a claim, you typically need to submit a claim form along with an itemized bill from your counseling sessions. Your insurance provider can guide you through the process.
Q: DO I NEED A REFERRAL TO SEE A COUNSELOR?
A: Some insurance plans require a referral from your primary care physician, while others do not. Check with your insurance provider to see if a referral is necessary.
Q: WHAT IF MY INSURANCE DOESN’T COVER COUNSELING?
A: If your insurance doesn’t cover counseling, we offer competitive self-pay rates and can discuss payment plans to make our services accessible to you.
Q: CAN I USE MY HSA OR FSA FOR COUNSELING SERVICES?
A: Yes, you can use your Health Savings Account (HSA) or Flexible Spending Account (FSA) to pay for counseling services. Be sure to keep your receipts for reimbursement.
Q: HOW DO I KNOW IF MY COUNSELOR IS IN-NETWORK?
A: You can check with your insurance provider or contact us directly to see if our counselors are in-network with your insurance plan.
Accepted Insurance
- Blue Cross Blue Shield
- Cigna/Evernorth
- United Health
- Medicare
- Blue Cross Blue Shield HMO associated with Pathways: Fox Valley Medicine Site #199, Amita Health Site #506, 197, 488, 496, 494, 499, 498, 500, 497
- Humana
- Comp Psych
Billing
For questions or concerns about statements contact our billing company HuTech.
Hours:
Monday – Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 3:30 PM
Phone: 630-285-1530 | Email: [email protected]
Questions about insurance?
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Most insurance accepted; including Medicare and HMO Plans
LOCATIONS
SOUTH NAPERVILLE
2132 Deep Water Lane
Suite 104, Suite 212 B
Naperville, Illinois 60564
NORTH NAPERVILLE
1250 N. Mill Street
Suite 101
Naperville, IL 60563